SHIPPING AND RETURNS
All orders packed and shipped via AusPost within 1-2 business days of order being placed. Orders with handmade elements maybe subject to production time. Please check the product page for more information.
Orders shipped through Australia Post have an estimated delivery of 2-4 business days. Express Post have an estimated delivery of 1-2 business days.*
Once your order has been placed, it cannot be edited or altered. Please ensure that you place the correct name and shipping address as we will not be held responsible for any lost, incorrectly or undelivered parcels.
Hip Hooray Mail is located in Kellyville, Sydney NSW. Local deliveries within 5km are available upon agreement with Hip Hooray Mail. Local deliveries are still subject to the normal delivery fee.
*Please note that delivery times are only a guideline and is subject to change.
We do not offer refunds or returns unless an item is damaged. Please contact us at firstname.lastname@example.org within 48 hours of receiving your gift box, also include photos of the damaged goods.